Shipping & Returns
Everything you need to know about getting your order, and what to do if something isn't right.
Free shipping
No minimum, no hidden fees.
2-7 days depending on location
Average transit time, based on your location in the US.
Simple returns
Straightforward process, and free if there is a problem on our end.
Shipping
All orders placed on the noblechairs US store ship free, no matter the order size or product. There are no hidden fees added at checkout.
Delivery times vary from 2 to 7 business days from the moment your order ships, depending on where you are located in the US. Customers on the West Coast typically see the shorter end of that range, while the East Coast and parts of the Midwest fall closer to the longer end. See the table below for estimated transit times by region.
Once your order leaves our warehouse, you will receive a shipping confirmation email with a tracking number so you can follow its progress right to your door.
Delivery times by state
Average transit time once your order has shipped, based on where you are located in the US.
| Region | Transit time |
|---|---|
| California | 2-3 days |
| Arizona, Idaho, Utah, Nevada | 2-3 days |
| Oklahoma, Texas, Montana, Wyoming, Colorado, Oregon, Washington, New Mexico | 2-4 days |
| Alabama, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Vermont, Virginia, West Virginia, Wisconsin | 5-7 days |
Returns
Not completely happy with your purchase? We're here to help. Here's how our return and refund process works.
You have 30 days to return your order
The 30-day window starts on the day you (or someone you've arranged to receive it) gets the goods. No reason needed, just get in touch within that window.
To start a return, email us:
📧 support@noblechairs.com
What your return needs to qualify
- Purchased within the last 30 days
- In its original condition
- Includes all original packaging, tags, and accessories
- A copy of your receipt or order number
Returns that don't meet these conditions may be declined, or refunded only in part, at our discretion. This includes items with damage that wasn't reported before the return, missing parts, or missing original packaging.
Who pays for return shipping
You're responsible for the cost of the return shipping label. If your item arrived damaged or faulty instead, visit our Help Center, in those cases return shipping is on us.
Getting your refund
Once we've received and inspected your return, we'll refund your original payment method. We're not able to issue a refund without receiving the item back, or confirmation that it's been delivered to us.
Return address:
noblechairs
C/O LVLup Marketing
7820 Madison St.
Paramount, CA 90723
USA
Faulty or damaged on arrival?
If your chair or accessory arrived damaged, or turns out to be faulty, you will not be charged for return shipping.
Head to our Help Center to start the process and our team will take it from there.