Privacy Policy

Last updated: August 1, 2026

This Privacy Policy describes how Pro Gamersware USA Inc. ("Pro Gamersware USA," "noblechairs," "we," "us," or "our") collects, uses, and discloses personal information when you visit, use our services, make a purchase from the U.S. noblechairs website at noblechairs.com, or otherwise communicate with us regarding the website and related services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means the individual using the Services, whether as a customer, website visitor, account holder, or other person whose personal information we collect in connection with the Services.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Who We Are

The U.S. noblechairs online store is operated by:

Pro Gamersware USA Inc.
15642 Sand Canyon Avenue
Irvine, CA 92619
United States

For customer service or privacy-related inquiries, please use our Help Center.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our business practices, technologies, service providers, legal requirements, or other operational reasons. When we make changes, we will post the revised Privacy Policy on the Site and update the "Last updated" date above. Where required by applicable law, we will provide additional notice or obtain consent.

3. How We Collect and Use Personal Information

We collect personal information from several sources depending on how you interact with the Services. This may include information you provide directly to us, information collected automatically when you use the Site, and information we receive from service providers and other third parties.

We use personal information to operate and improve the Services, process and fulfill orders, process payments, calculate and administer applicable taxes, provide customer support, prevent fraud and abuse, communicate with you, comply with legal obligations, and for other purposes described in this Privacy Policy.

Information We Collect Directly from You

Information you submit directly to us may include:

  • Contact information, such as your name, billing address, shipping address, email address, and phone number.
  • Order information, such as products purchased, order history, shipping information, billing information, returns, exchanges, and payment confirmation details.
  • Account information, such as login credentials and information used to administer and secure your customer account.
  • Customer support information, including information you choose to provide when contacting us through our Contact Form or other support channels.
  • Marketing preferences, such as whether you have opted in to receive promotional communications.

Some features of the Services require certain information to function. If you choose not to provide required information, we may be unable to provide those features or complete a transaction.

Information We Collect Automatically

When you use the Site, we and our service providers may automatically collect information about your interaction with the Services ("Usage Data"). This may include:

  • IP address and approximate location derived from your IP address;
  • browser type and device information;
  • operating system and network connection information;
  • pages viewed, links clicked, and other interactions with the Site;
  • referring URLs and similar traffic information; and
  • cookie identifiers and similar online identifiers.

We may use cookies, pixels, software development kits, and similar technologies to collect this information.

Information We Receive from Service Providers and Other Third Parties

We may receive personal information from vendors and service providers that support the operation of the Services. These may include:

  • Shopify, which provides the ecommerce platform and related storefront, account, checkout, and commerce functionality used by the Site.
  • Shopify Payments and payment-processing partners, which process payment transactions, support fraud screening and payment authorization, and provide related payment services. Payment information may be collected and processed directly by Shopify and its payment-processing partners in accordance with their applicable privacy notices and terms.
  • Avalara, which provides sales-tax calculation and related tax-compliance services. Information relevant to determining applicable tax may be processed for this purpose, such as transaction details, product information, billing or shipping location, and other information needed to determine the correct tax treatment.
  • fulfillment, warehousing, shipping, and logistics providers;
  • customer support and communications providers;
  • analytics, advertising, and marketing service providers; and
  • fraud-prevention, security, and IT service providers.

Information received from third parties is handled in accordance with this Privacy Policy, except where a third party processes information independently under its own privacy notice.

4. How We Use Personal Information

We may use personal information for the following purposes:

  • Providing products and services. To process and fulfill purchases, administer customer accounts, arrange shipping, handle returns and exchanges, provide order notifications, and otherwise provide the Services.
  • Processing payments. To facilitate payment authorization, payment processing, refunds, fraud screening, and related transaction services through Shopify Payments and its payment-processing partners.
  • Sales-tax calculation and compliance. To determine, calculate, collect, report, and administer applicable sales and use taxes using Avalara and other tax-compliance resources where appropriate.
  • Customer support. To respond to questions, warranty requests, return requests, account issues, and other customer-service communications.
  • Marketing and advertising. To send promotional communications where permitted and to personalize or measure advertising and marketing activities.
  • Security and fraud prevention. To detect, investigate, prevent, and respond to suspected fraud, unauthorized activity, security incidents, abuse, or other harmful activity.
  • Service improvement and analytics. To understand how customers use the Site, troubleshoot issues, improve usability, and develop or improve products and services.
  • Legal and compliance purposes. To comply with applicable law, tax requirements, lawful requests, court orders, or regulatory obligations, and to enforce or defend our legal rights.

5. Cookies and Similar Technologies

Like many websites, we use cookies and similar technologies to operate and improve the Site, remember preferences, maintain sessions, understand how visitors use the Services, support security and fraud prevention, and where permitted, personalize or measure advertising.

Because the Site is powered by Shopify, certain cookies and similar technologies are used by Shopify as part of providing the ecommerce platform and related services. You can learn more about Shopify's use of cookies through Shopify's published cookie and privacy resources.

Most browsers allow you to remove or reject cookies through browser settings. Blocking cookies may affect certain features or functionality of the Services. Depending on your location, additional privacy controls may also be made available through the Site.

Browser-based "Do Not Track" signals are not uniformly recognized across the industry. We respond to legally required opt-out preference signals where applicable law requires us to do so.

6. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate the Services, fulfill transactions, comply with law, or for other purposes described in this Privacy Policy. Recipients may include:

  • ecommerce and technology providers, including Shopify;
  • payment processors and financial-services providers used in connection with Shopify Payments;
  • Avalara and other tax-compliance providers;
  • shipping carriers, warehouses, and fulfillment providers;
  • customer support, cloud-hosting, IT, analytics, security, and fraud-prevention vendors;
  • marketing and advertising partners, subject to applicable law and your available choices;
  • our corporate affiliates; and
  • professional advisers, regulators, courts, law-enforcement authorities, or other parties where disclosure is required or permitted by law.

We may also disclose information in connection with a corporate transaction such as a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.

7. Third-Party Websites and Services

The Site may link to websites or services operated by third parties. We are not responsible for the privacy, security, accuracy, or practices of websites or services we do not control. If you follow a link to a third-party service, you should review that service's privacy notice and terms.

Some third parties that support the Services, including Shopify, Shopify Payments payment-processing partners, and Avalara, may process certain personal information under their own privacy notices where they act independently. Their privacy practices are governed by their respective policies.

8. Children's Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us through our Help Center so that we can review and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not knowingly sell or share, as those terms are defined under applicable U.S. state privacy laws, personal information of individuals under 16 years of age.

9. Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain records, administer warranties and returns, comply with tax, accounting, and legal obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have some or all of the following rights regarding your personal information:

  • Access / Know. Request information about the personal information we collect, use, or disclose about you.
  • Deletion. Request deletion of certain personal information, subject to legal exceptions.
  • Correction. Request correction of inaccurate personal information.
  • Portability. Request a copy of certain personal information in a portable format where required by law.
  • Opt out of certain processing. Where applicable, opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities as defined by applicable state law.
  • Limit certain uses of sensitive personal information. Where applicable, request limitations on certain uses or disclosures of sensitive personal information.
  • Appeal. Where applicable, appeal our decision regarding a privacy-rights request.
  • Marketing preferences. Opt out of promotional emails by using the unsubscribe link in those communications. Even if you opt out of promotional messages, we may continue sending transactional or service-related communications.

You may exercise applicable rights through options made available on the Site or by contacting us through our Help Center.

We may need to verify your identity before completing a request. Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf. We may require documentation showing the agent's authority and may also require you to verify your identity directly.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. U.S. State Privacy Disclosures

Certain U.S. state privacy laws provide residents with additional rights and require specific disclosures regarding personal information practices. The rights available to you depend on the state in which you reside and whether the applicable law applies to our processing activities.

Where required by law, we provide mechanisms to opt out of covered sales, sharing, targeted advertising, or profiling activities. If the Site offers a "Your Privacy Choices," "Do Not Sell or Share My Personal Information," or similar control, you may use that mechanism to exercise the applicable choice.

We may use information collected through cookies and similar technologies for analytics, advertising measurement, or personalized advertising. Depending on applicable state law and the parties involved, certain disclosures for advertising purposes may be considered a "sale," "sharing," or "targeted advertising." Where required, we provide applicable opt-out choices.

12. Complaints

If you have concerns about how we handle personal information, please contact us through our Help Center. Depending on your state of residence, you may also have the right to appeal certain privacy-request decisions or contact your state attorney general or other applicable regulatory authority.

13. International Processing

Although this Privacy Policy is intended for the U.S. noblechairs store, some of our service providers, affiliates, or technology systems may process information in other states or countries. Where personal information is transferred across jurisdictions, we use appropriate contractual, organizational, or legal safeguards where required by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us through our Help Center or by mail at:

Pro Gamersware USA Inc.
15642 Sand Canyon Avenue
Irvine, CA 92619
United States